10 Year Warranty

CM Epoxy Floorings TEN (10) Year Limited Warranty warrants that products applied will not contain a manufacturing defect or be improperly applied in a way that adversely affects performance leading to delamination for 10 years following the completion of installation on a sound pavement substrate. CM Epoxy Flooring warrants the products were used in accordance with the published application instructions for them and that the products were installed during the shelf life set forth on the product label or container.

CM Epoxy Floorings sole responsibility for a claim on this warranty is to provide replacement material and application for that portion of the products that due to application error or manufacturing defect delaminate cleanly from the surface, or show abnormal wear. Decisions as to the extent of replacement material required will be made solely by CM Epoxy Flooring. The remedy under this Limited Warranty is available only for that portion of the products actually delaminating, or showing abnormal wear at the time of settlement. The replacement products, as well as any remaining original products, will be warranted only for the remainder of the original warranty period.

NOTIFICATION OF CLAIM

In the event that products installed by CM Epoxy Flooring cleanly peel, delaminate, or show abnormal wear, you must notify CM Epoxy Flooring in writing by email at info@cmepoxyflooring.com.au and provide proof of purchase and application date within 14 days after your discovery of the issue. Within a reasonable time after proper notification, CM Epoxy Flooring will evaluate your claim and resolve it in accordance with the terms of this warranty.  Please retain any pieces of coating that have peeled or delaminated if possible.

This Limited Warranty DOES NOT cover damage to products resulting from anything other than an inherent manufacturing defect in the products or improper application, including but not limited to:

  1. Exposure of the products to damaging or corrosive substances, such as battery acid, solvents or corrosive floor cleaning products. For care & cleaning instructions contact CM Epoxy Flooring.
  2. Settlement, movement, cracks, defects, or other failure of the pavement, substrate, or surface over which the products were applied.
  3. Defects in the design or suitability of the pavement or surface over which the products were applied.
  4. Causes beyond normal wear and tear, such as unusual weather events or natural disasters, including but not limited to, windstorms, hail, floods, hurricanes, lightning, and earthquakes.
  5. Impact of foreign objects or physical damage caused by any intentional or negligent acts, accidents, misuse, dragging metal furniture, metal kickstands, abuse, or the like including vandalism, tyre scuffing, wheel spinning, dry-wheel turning, landscaping, tracked equipment, and studded or traction tires.

This Limited Warranty may be suspended or cancelled if the structure or surface is damaged by any cause listed above as an exclusion from coverage.

EXCLUSIONS FROM COVERAGE

This Limited Warranty is not transferrable or assignable by contract or by operation of law, either directly or indirectly. Limitation of damages; mediation; jurisdiction; choice of law this warranty is expressly in lieu of any other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, and of any other obligations or liability of CM Epoxy Flooring, whether any claim against it is based upon negligence, breach of warranty, or any other theory. In no event shall CM Epoxy Flooring be liable for any consequential or incidental damages of any kind, including, but not limited to, interior or exterior damages, slips and falls on the coating, and/or mould growth. This warranty is conditional upon the coatings being washed at least every 12 months (more often in extreme environments) with warm soapy water and a soft brush. The use of hard brushes, abrasive scrubbers, any class of corrosive cleaning agents, harsh chemicals, or anything other than what is specified by CM Epoxy Flooring, will void the warranty. Consult with CM Epoxy Flooring for further care information. Failure to maintain the coating will increase the likelihood of the coating scratching, fading, becoming dirty and deteriorating prematurely. Chalking and Fading is not warranted against due to variations in the orientation of the building, location, colour choice and substrate.